Transforming the Value Chain

Why the Global 500 are not utilizing information abundance

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Issues  

Gaps in Existing Literature

Most studies have focused on what the Global 5000 should be doing in order to restructure and fully integrate their value chains, but none have focused on the reasons that very few have even attempted this restructuring, much less done so successfully. Research results in existence today generally focus on cultural/mindset barriers (i.e. organizational resistance to change) whereas this study includes those barriers and:

·   The role of governmental and financial institutions;

·   Existing formal and informal stakeholder networks;

·   Governmental policies affecting information sharing and collaboration.

This study investigated the relatively new concept of how companies have successfully embraced and taken advantage of information abundance through adopting disruptive rather than incremental business model change. The study examines the dichotomy between what CEO’s state as their public position versus results that have actually been achieved by Global 5000, and initiatives that are actually underway:

·   Review top initiatives in their business strategy

·   Determine whether the appropriate levers and incentives are in place to ensure the success of the initiatives

Most studies to date have been U.S. and Canada centric and have not yet examined the reasons that many Global 5000 companies located outside of the U.S. and Canada have not been able to integrate their value chain to take advantage of information abundance.

Theoretical Foundations

Traditional economic theory assumes efficient adoption of technology when what may apply is a variant of this theory that considers human organizational problems. Contract Theory and Theory of the Firm are reasonable starting points to create a theoretical foundation for this study; however, neither theory addresses why firms do not transform. This issue is not well addressed in economic literature.

Another source that is particularly relevant is Clayton Christensen’s theory of Disruptive Technologies, from Innovators Dilemma, which addresses the issue of why so many successful companies, who invested heavily in technology still lose market leadership when faced with disruptive technological and market structure changes. The theory does not address, however, the issues that arise by various regions, particularly in Western Europe and Asia Pacific and how those might be different from Northern America.

 

 

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